pls for help

gretbg · Post by **gretbg** » Sun Mar 20, 2011 8:37 am

I give my papers for prepare tax return and GST and QST filling to Chartered accounter . He told that the service will cost 200$ for which I ask some times to confirm this . I left my documents and after week his wife call me ,to ask me some questions but she didnt notice any changes of the price , when she finished work - she call me and she told me that the price is 887$ . I really was surprise , because the price which we talk with him was 200$ . I paid 350 $ and after I told them that it is not honest to do this with clients , so I want my documents back , they reject to return them and told me that if I not pay they will give my documents to Revenue QC and will ask for inspections . So I ask them again to return my documents without their job they reject. Is this professional for Chartered accounter?Where my rights ? I cant receive my documents and I cant send my GST and QST for which i delete and after that my tax return .Where are my privacy and trust like client ? Please for advice what to do?

JGCA · Post by **JGCA** » Sun Mar 20, 2011 3:14 pm

As a chartered Accountant the firm has a duty and is bound by code of ethics to remain confidential with all your information they can not threaten to reveal you documents to teh MRQ or CRA its unrthical and goes against the code of ethics that all professional accountants must adhere too. Also in qUEBEC THE ca MUST RETURN ALL CLIENTS papers to teh client even if he still has money owed to him by the client its the law. Tell them unless they return all teh papers that belong to you you will report tehm to teh Syndic that is the oofice of teh Ordre des comptable agree du Quebec every province and every state in teh US has teh same identical rules on this they have to keep their clients information confidential and they must return all client papers to teh client even if money is owed to them, the tel number of teh syndic is 514-982-4611 so tell teh CA to give back all your papers or you will call the syndic. I still do not believe the accountant is a CA I have never heard of a CA acting like this.